Help Center

Public records come from a variety of governmental and non-governmental sources. The purpose is to prevent people from hiding information about themselves that may have an adverse effect on others.

The largest collectors and sources of these records include voting rolls, the US post office, census reports and the US patent and trademark office along with businesses like Acxiom, Experian, and Alliance Data.

With so much information, we know it can be difficult to find specific details. The PersonTrust customer support team is always willing to help customers find just what they need.

Contact them by email or phone with your invoice number and they will be certain to help.

[email protected]
(804) 608-7878
Monday – Friday, 9am to 5pm ET

You may cancel your membership plan at any time. To cancel online, select "Membership" from My Account or contact the PersonTrust Customer Support Team during regular business hours.

To see your previously purchased reports and check for any updates to the data, login and visit the “Purchased reports” page. From there you will see a list of all the reports you have in your account.

Call or email us with your invoice number during our normal business hours and we will help you very quickly.

[email protected]
(804) 608-7878
Monday – Friday, 9am to 5pm ET